In this competitive market, insurers are working to attain real differentiation, improve customer service and grow revenue. CCHS has worked with leading insurers for years and we understand your industry’s unique challenges. In an effort to meet your customer loyalty and revenue goals, we offer the industry’s most complete set of homeowner assistance programs.

Point of Sale & Add-On Opportunities
CCHS offers the industry’s most complete set of homeowner assistance programs including home service and maintenance plans, as well as emergency homeowner assistance (“roadside assistance for the home”). Our products come in a range of price points appropriate for virtually any level of underlying premium. CCHS’ turnkey, co-branded and private-labeled home service plans pick up where the homeowners’ insurance policy leaves off – supporting smooth marketing at the point of policy origination, mid-term or renewal.

Increasing Customer Loyalty
By complimenting homeowners insurance with a home service plan, insurance companies can make sure that customers have a more positive claims experience.

Imagine a faulty dishwasher that floods the kitchen and ruins a customer’s hardwood floors. Typically, homeowners insurance pays for the floor, but not for the repair or replacement of the dishwasher. Our products allow you to say “yes” to the dishwasher, improving the claims experience while building satisfaction and loyalty.

Utilizing our existing network of over 40,000 independent service contractors, we can ensure that the policyholder feels that their insurance company really cares about their experience. CCHS gives you another way to provide excellent service – without the additional claims expense.

Operational Excellence
But, it’s our operational excellence that enables our programs run so smoothly and clients to have confidence that their customers will be treated well. We are relentlessly focused on the scope and quality of our service network, marketing capabilities and customer service operations.

Our industry experts are knowledgeable and flexible, and will work with you to develop customized marketing solutions that work within your highly regulated industry, while delivering revenue and customer loyalty.

Contact us today if you’d like to learn more about how CCHS can make a difference with your business.