CROSS COUNTRY HOME SERVICES LAUNCHES INDUSTRY’S FIRST COMPREHENSIVE “WHOLE-HOME” PREVENTATIVE MAINTENANCE AND DISCOUNT REPAIR SERVICE

FT. LAUDERDALE, FL, September 29, 2006 – Cross Country Home Services, Inc. (CCHS) today announced the industry’s first comprehensive home preventative- maintenance and discount repair service.  Designed to help keep major household systems and appliances working properly, the new service, called WeekendSaversm, increases energy efficiency, prevents costly breakdowns and extends the lifespan of major systems and appliances, thereby saving time and money.

CCHS is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans, and homeowner emergency assistance programs.  Marketed through its major national and regional clients, the company will now offer homeowners one-year WeekendSaver service agreements.  This service plan provides annual in-home maintenance visits by pre-qualified technicians who perform detailed inspections on appliances, heating, air conditioning, plumbing and electrical systems. In the event a repair or replacement is needed, the service includes a 24-hour-a-day, 365-day-a-year emergency referral to highly-qualified technicians that offer a 15% discount on parts and labor, and a 90-day workmanship guarantee.

“Our clients look to us to provide programs that deliver convenience, savings and peace-of-mind to their customers,” said Joshua Goff, Vice President of Marketing, CCHS.  ”As an industry first, consumers can now conveniently and cost-effectively maintain all of their home systems and appliances through a single home services plan.”

Key Program Features

  • In-Home Maintenance Visits – Annual maintenance visits by highly-trained service technicians, performing a detailed inspections on appliances, heating, air conditioning, plumbing and electrical systems.
  • 24-Hour, 365-Day Emergency Referral Service – Access to CCHS’ referral service for pre-screened, highly-qualified service technicians to provide discounted repair services any time of day or night, 365-days a year.
  • Appliance Buyline® Discount Buying Service – Offers homeowners up to a 30% discount off the suggested retail price on brand name appliances – such as clothes washers and dryers, microwave ovens, freezers, refrigerators and ranges – along with a 15% or more cost savings on the installation by one of CCHS’ preferred vendors.   

About CCHS
Country Home Services, Inc. (CCHS) is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs.  For more than 25 years, CCHS has provided highly flexible, co-branded and private label service programs for major national and regional clients in the financial services, utilities and insurance industries, as well as affinity groups. The company is focused on operational excellence – from client support, service network management and marketing, to customer service operations and brand stewardship – to ensure that its clients’ programs run smoothly and deliver results.  Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. 

   
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